/* Mesa de Soporte · El Porvenir — tinta azul noche, verde SENA y señal lima. */
@font-face { font-family: 'Bricolage'; src: url('/fuentes/bricolage.woff2') format('woff2'); font-weight: 200 800; font-display: swap; }
@font-face { font-family: 'Inter'; src: url('/fuentes/inter.woff2') format('woff2'); font-weight: 100 900; font-display: swap; }

:root {
  --tinta: #0b1f33;
  --tinta-2: #12304d;
  --tinta-3: #1b4166;
  --papel: #f5f3ee;
  --blanco: #ffffff;
  --verde: #39a900;
  --verde-osc: #2c8400;
  --lima: #a6f05a;
  --ambar: #f5a524;
  --rojo: #e5484d;
  --azul: #3b82f6;
  --violeta: #8b5cf6;
  --gris: #64748b;
  --texto: #0f1d2b;
  --suave: #5b6b7c;
  --linea: #e3e0d8;
  --radio: 18px;
  --sombra: 0 1px 2px rgba(11, 31, 51, .06), 0 8px 24px -12px rgba(11, 31, 51, .18);
  --display: 'Bricolage', 'Inter', system-ui, sans-serif;
  --cuerpo: 'Inter', system-ui, -apple-system, 'Segoe UI', sans-serif;
  --mono: ui-monospace, 'Cascadia Code', 'SF Mono', Consolas, monospace;
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-behavior: smooth; }
body { margin: 0; font: 16px/1.55 var(--cuerpo); color: var(--texto); background: var(--papel); -webkit-font-smoothing: antialiased; -webkit-tap-highlight-color: transparent; }
img, svg { display: block; max-width: 100%; }
a { color: inherit; }
button, input, select, textarea { font: inherit; color: inherit; }
h1, h2, h3 { font-family: var(--display); line-height: 1.08; letter-spacing: -.02em; margin: 0 0 .4em; }
p { margin: 0 0 1em; }
code { font-family: var(--mono); font-size: .92em; }
.sprite { display: none; }
.i { width: 1.15em; height: 1.15em; fill: none; stroke: currentColor; stroke-width: 1.9; stroke-linecap: round; stroke-linejoin: round; flex: none; display: inline-block; vertical-align: -.2em; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.saltar { position: absolute; left: -999px; top: 8px; background: var(--lima); color: var(--tinta); padding: 8px 14px; border-radius: 8px; z-index: 100; }
.saltar:focus { left: 8px; }
:focus-visible { outline: 3px solid var(--lima); outline-offset: 2px; border-radius: 6px; }

/* ---------- Barra ---------- */
.franja-demo { background: var(--ambar); color: #3a2400; font-size: 13.5px; font-weight: 600; text-align: center; padding: 6px 14px; display: flex; gap: 8px; justify-content: center; align-items: center; }
.barra { position: sticky; top: 0; z-index: 50; background: rgba(11, 31, 51, .92); backdrop-filter: saturate(1.4) blur(14px); color: #fff; border-bottom: 1px solid rgba(255, 255, 255, .08); }
.barra__in { max-width: 1200px; margin: 0 auto; padding: 10px 20px; display: flex; align-items: center; gap: 16px; }
.marca { display: flex; align-items: center; gap: 10px; text-decoration: none; margin-right: auto; }
.marca__logo svg { width: 36px; height: 36px; }
.marca__txt { display: flex; flex-direction: column; line-height: 1.1; }
.marca__txt b { font-family: var(--display); font-size: 17px; letter-spacing: -.01em; }
.marca__txt small { font-size: 12px; color: #9fb3c8; }
.nav { display: flex; align-items: center; gap: 4px; }
.nav a { text-decoration: none; padding: 8px 12px; border-radius: 10px; font-size: 14.5px; font-weight: 500; color: #d3dfeb; }
.nav a:hover { color: #fff; background: rgba(255, 255, 255, .07); }
.nav a.activo { color: #fff; background: rgba(255, 255, 255, .1); }
.nav a.boton { color: var(--tinta); margin-left: 6px; }
.nav__yo { display: flex !important; align-items: center; gap: 8px; }
.nav__salir button { background: none; border: 0; color: #9fb3c8; padding: 8px; cursor: pointer; border-radius: 10px; }
.nav__salir button:hover { color: #fff; background: rgba(255, 255, 255, .07); }
.barra__menu { display: none; background: none; border: 0; color: #fff; padding: 8px; border-radius: 10px; cursor: pointer; }
.barra__menu .i { width: 26px; height: 26px; }

/* ---------- Botones ---------- */
.boton { display: inline-flex; align-items: center; justify-content: center; gap: 8px; border: 0; cursor: pointer; text-decoration: none; font-weight: 650; font-size: 15px; padding: 11px 18px; border-radius: 12px; background: var(--tinta); color: #fff; transition: transform .15s ease, background .15s ease, box-shadow .15s ease; white-space: nowrap; }
.boton:hover { background: var(--tinta-3); }
.boton:active { transform: scale(.97); }
.boton--verde { background: var(--lima); color: var(--tinta); box-shadow: 0 6px 20px -8px rgba(166, 240, 90, .7); }
.boton--verde:hover { background: #b8f57a; }
.boton--fantasma { background: transparent; color: var(--tinta); box-shadow: inset 0 0 0 1.5px var(--linea); }
.boton--fantasma:hover { background: rgba(11, 31, 51, .05); }
.boton--grande { font-size: 17px; padding: 15px 24px; border-radius: 14px; }
.boton--chico { font-size: 14px; padding: 8px 13px; border-radius: 10px; }
.boton--ancho { width: 100%; }
.boton .i { width: 1.1em; height: 1.1em; }
.enlace, .enlace-flecha { color: var(--verde-osc); font-weight: 600; text-decoration: none; display: inline-flex; gap: 6px; align-items: center; }
.enlace:hover, .enlace-flecha:hover { text-decoration: underline; }

/* ---------- Chips ---------- */
.chip { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; font-weight: 700; padding: 4px 10px; border-radius: 999px; background: #eef1f4; color: var(--tinta); white-space: nowrap; letter-spacing: .01em; }
.chip--critica { background: #fde4e4; color: #b42318; }
.chip--alta { background: #fff0d6; color: #a15c00; }
.chip--media { background: #e6effd; color: #1d4ed8; }
.chip--baja { background: #e9f7df; color: #2c6e00; }
.chip--estado-azul { background: #e6effd; color: #1d4ed8; }
.chip--estado-ambar { background: #fff0d6; color: #a15c00; }
.chip--estado-violeta { background: #efe9fe; color: #6d28d9; }
.chip--estado-verde { background: #e9f7df; color: #2c6e00; }
.chip--estado-gris { background: #eef1f4; color: #475569; }

/* ---------- Hero ---------- */
.antetitulo { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--lima); margin-bottom: 14px; }
.antetitulo a { color: inherit; }
.antetitulo--oscuro { color: var(--verde-osc); }
.latido { width: 9px; height: 9px; border-radius: 50%; background: var(--lima); box-shadow: 0 0 0 0 rgba(166, 240, 90, .6); animation: latido 2s infinite; }
@keyframes latido { 70% { box-shadow: 0 0 0 10px rgba(166, 240, 90, 0); } 100% { box-shadow: 0 0 0 0 rgba(166, 240, 90, 0); } }

.hero { position: relative; overflow: hidden; background: var(--tinta); color: #fff; }
.hero__fondo { position: absolute; inset: 0; background:
  radial-gradient(60% 70% at 85% 30%, rgba(57, 169, 0, .35), transparent 70%),
  radial-gradient(40% 50% at 10% 100%, rgba(59, 130, 246, .18), transparent 70%),
  linear-gradient(rgba(255, 255, 255, .045) 1px, transparent 1px) 0 0 / 44px 44px,
  linear-gradient(90deg, rgba(255, 255, 255, .045) 1px, transparent 1px) 0 0 / 44px 44px;
  -webkit-mask-image: linear-gradient(to bottom, #000 70%, transparent);
          mask-image: linear-gradient(to bottom, #000 70%, transparent); }
.hero__in { position: relative; max-width: 1200px; margin: 0 auto; padding: 72px 20px 88px; display: grid; grid-template-columns: 1.15fr .85fr; gap: 48px; align-items: center; }
.hero__titulo { font-size: clamp(48px, 7.4vw, 92px); font-weight: 750; letter-spacing: -.04em; line-height: .95; margin-bottom: 22px; }
.hero__titulo em { font-style: normal; color: var(--lima); }
.hero__lead { font-size: clamp(17px, 1.6vw, 19px); color: #c6d4e2; max-width: 560px; margin-bottom: 28px; }
.buscador { display: flex; align-items: center; gap: 10px; background: #fff; border-radius: 16px; padding: 6px 6px 6px 16px; max-width: 580px; box-shadow: 0 20px 40px -20px rgba(0, 0, 0, .5); color: var(--texto); }
.buscador > .i { color: var(--suave); width: 22px; height: 22px; }
.buscador input { flex: 1; border: 0; outline: 0; background: none; font-size: 16.5px; padding: 10px 0; min-width: 0; }
.buscador button { border: 0; background: var(--tinta); color: #fff; font-weight: 650; padding: 12px 18px; border-radius: 12px; cursor: pointer; }
.buscador button:hover { background: var(--tinta-3); }
.buscador--claro { margin-top: 24px; box-shadow: 0 0 0 1.5px var(--linea); }
.hero__chips { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; margin: 14px 0 34px; font-size: 14px; color: #9fb3c8; }
.hero__chips a { text-decoration: none; color: #e6eef6; padding: 5px 12px; border-radius: 999px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .1); }
.hero__chips a:hover { background: rgba(255, 255, 255, .16); }
.hero__acciones { display: flex; flex-wrap: wrap; gap: 14px; align-items: center; }
.consulta-rapida { display: flex; align-items: center; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .16); border-radius: 14px; padding: 4px 4px 4px 14px; }
.consulta-rapida__pre { font-family: var(--mono); color: #9fb3c8; font-weight: 600; }
.consulta-rapida input { width: 92px; background: none; border: 0; outline: 0; color: #fff; font-family: var(--mono); font-size: 16px; text-transform: uppercase; padding: 10px 4px; letter-spacing: .06em; }
.consulta-rapida input::placeholder { color: #5f7690; }
.consulta-rapida button { background: rgba(255, 255, 255, .12); border: 0; color: #fff; width: 42px; height: 42px; border-radius: 10px; cursor: pointer; display: grid; place-items: center; }
.consulta-rapida button:hover { background: rgba(255, 255, 255, .22); }

/* Ticket ilustrativo */
.hero__visual { position: relative; min-height: 420px; display: grid; place-items: center; }
.ticket { position: relative; background: #fff; color: var(--texto); border-radius: 22px; box-shadow: var(--sombra); }
.ticket--hero { width: min(100%, 380px); transform: rotate(-3deg); box-shadow: 0 40px 80px -30px rgba(0, 0, 0, .6), 0 0 0 1px rgba(255, 255, 255, .06); animation: flota 6s ease-in-out infinite; z-index: 2; }
@keyframes flota { 50% { transform: rotate(-3deg) translateY(-10px); } }
.ticket__cab { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding: 20px 22px 6px; }
.ticket__cab small { display: block; font-size: 12px; color: var(--suave); text-transform: uppercase; letter-spacing: .08em; font-weight: 600; }
.ticket__cod { font-family: var(--mono); font-weight: 700; font-size: 17px; letter-spacing: .04em; }
.ticket__cod--grande { font-size: clamp(30px, 6vw, 40px); letter-spacing: .05em; color: var(--tinta); }
.ticket__cuerpo { display: flex; gap: 14px; align-items: center; padding: 12px 22px 18px; }
.ticket__cuerpo b { display: block; font-size: 17px; line-height: 1.3; }
.ticket__cuerpo small { color: var(--suave); font-size: 13.5px; }
.ticket__icono { width: 48px; height: 48px; border-radius: 14px; background: var(--tinta); color: var(--lima); display: grid; place-items: center; flex: none; }
.ticket__icono .i { width: 24px; height: 24px; }
.ticket__corte { position: relative; height: 0; border-top: 2px dashed var(--linea); margin: 0 18px; }
.ticket__corte::before, .ticket__corte::after { content: ''; position: absolute; top: -13px; width: 24px; height: 24px; border-radius: 50%; background: var(--tinta); }
.ticket__corte::before { left: -31px; }
.ticket__corte::after { right: -31px; }
.ticket__pasos { list-style: none; margin: 0; padding: 18px 22px 22px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; font-size: 12.5px; font-weight: 600; color: var(--suave); }
.ticket__pasos li { display: flex; flex-direction: column; gap: 8px; }
.ticket__pasos i { height: 6px; border-radius: 6px; background: #e8ecef; position: relative; overflow: hidden; }
.ticket__pasos i::after { content: ''; position: absolute; inset: 0; background: var(--verde); transform: scaleX(0); transform-origin: left; animation: avanza 9s infinite; }
.ticket__pasos .p2 i::after { animation-name: avanza2; }
.ticket__pasos .p3 i::after { animation-name: avanza3; }
@keyframes avanza { 0% { transform: scaleX(0); } 10%, 92% { transform: scaleX(1); } 100% { transform: scaleX(0); } }
@keyframes avanza2 { 0%, 30% { transform: scaleX(0); } 42%, 92% { transform: scaleX(1); } 100% { transform: scaleX(0); } }
@keyframes avanza3 { 0%, 60% { transform: scaleX(0); } 72%, 92% { transform: scaleX(1); } 100% { transform: scaleX(0); } }
.flotante { position: absolute; z-index: 3; display: flex; align-items: center; gap: 8px; background: rgba(18, 48, 77, .85); backdrop-filter: blur(10px); border: 1px solid rgba(255, 255, 255, .14); color: #e6eef6; font-size: 13.5px; font-weight: 600; padding: 10px 14px; border-radius: 14px; box-shadow: 0 20px 40px -20px rgba(0, 0, 0, .6); }
.flotante .i { color: var(--lima); }
.flotante--a { top: 8%; right: -4%; animation: flota2 7s ease-in-out infinite; }
.flotante--b { bottom: 10%; left: -6%; animation: flota2 8s ease-in-out infinite reverse; }
@keyframes flota2 { 50% { transform: translateY(-8px); } }
.radar { position: absolute; inset: 0; display: grid; place-items: center; z-index: 1; }
.radar i { position: absolute; width: 260px; height: 260px; border-radius: 50%; border: 1px solid rgba(166, 240, 90, .35); animation: onda 4.5s ease-out infinite; opacity: 0; }
.radar i:nth-child(2) { animation-delay: 1.5s; }
.radar i:nth-child(3) { animation-delay: 3s; }
@keyframes onda { 0% { transform: scale(.6); opacity: .9; } 100% { transform: scale(2); opacity: 0; } }

/* ---------- Cifras ---------- */
.cifras { background: var(--tinta); color: #fff; padding: 0 20px 56px; }
.cifras__in { max-width: 1200px; margin: 0 auto; display: grid; grid-template-columns: repeat(4, 1fr); border-top: 1px solid rgba(255, 255, 255, .12); }
.cifra { padding: 28px 20px 0; border-left: 1px solid rgba(255, 255, 255, .12); }
.cifra:first-child { border-left: 0; padding-left: 0; }
.cifra b { display: block; font-family: var(--display); font-size: clamp(34px, 4.4vw, 54px); font-weight: 700; letter-spacing: -.03em; line-height: 1; color: var(--lima); }
.cifra b small { font-size: .45em; color: #9fb3c8; margin-left: 2px; }
.cifra span { color: #9fb3c8; font-size: 14.5px; }

/* ---------- Secciones ---------- */
.seccion { max-width: 1200px; margin: 0 auto; padding: 88px 20px; }
.seccion--clara { max-width: none; background: #fff; }
.seccion--clara > * { max-width: 1160px; margin-left: auto; margin-right: auto; }
.seccion--oscura { max-width: none; background: var(--tinta); color: #fff; }
.seccion--oscura > * { max-width: 1160px; margin-left: auto; margin-right: auto; }
.seccion__cab { margin-bottom: 40px; max-width: 720px; }
.seccion--clara .seccion__cab, .seccion--oscura .seccion__cab { max-width: 1160px; }
.seccion__cab h2 { font-size: clamp(32px, 4.4vw, 52px); font-weight: 720; }
.seccion__cab p:not(.antetitulo) { color: var(--suave); font-size: 17px; max-width: 620px; }
.seccion--oscura .seccion__cab p:not(.antetitulo) { color: #9fb3c8; }
.seccion__cab--fila { display: flex; justify-content: space-between; align-items: end; gap: 20px; max-width: none; }

.pasos { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 18px; counter-reset: paso; }
.pasos li { position: relative; background: #fff; border-radius: var(--radio); padding: 26px 22px 24px; box-shadow: var(--sombra); overflow: hidden; }
.pasos li > .i { width: 34px; height: 34px; color: var(--verde); margin-bottom: 18px; }
.pasos h3 { font-size: 21px; }
.pasos p { color: var(--suave); margin: 0; font-size: 15px; }
.pasos__n { position: absolute; right: 14px; top: -6px; font-family: var(--display); font-size: 92px; font-weight: 800; color: #f0eee8; line-height: 1; z-index: 0; }
.pasos li > *:not(.pasos__n) { position: relative; z-index: 1; }

.categorias { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 14px; }
.categoria { display: grid; grid-template-columns: auto 1fr; grid-template-rows: auto auto; column-gap: 14px; align-items: center; text-decoration: none; padding: 18px; border-radius: var(--radio); background: var(--papel); border: 1.5px solid transparent; transition: border-color .15s, transform .15s, background .15s; }
.categoria:hover { border-color: var(--verde); background: #fff; transform: translateY(-2px); }
.categoria__icono { grid-row: span 2; width: 48px; height: 48px; border-radius: 14px; background: var(--tinta); color: var(--lima); display: grid; place-items: center; }
.categoria__icono .i { width: 24px; height: 24px; }
.categoria b { font-size: 16px; }
.categoria small { color: var(--suave); font-size: 13.5px; line-height: 1.35; }

/* ---------- Mapa de la sala ---------- */
.sala { --cols: 7; --filas: 5; }
.sala__tablero { display: flex; justify-content: center; margin-bottom: 18px; }
.sala__tablero span { font-size: 12px; text-transform: uppercase; letter-spacing: .14em; font-weight: 700; color: #9fb3c8; border: 1px dashed rgba(255, 255, 255, .25); border-radius: 10px; padding: 8px 40px; }
.sala__grid { display: grid; grid-template-columns: repeat(var(--cols), minmax(0, 1fr)); gap: 10px; }
.puesto { position: relative; aspect-ratio: 1.15; border-radius: 14px; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 6px; text-decoration: none; background: rgba(166, 240, 90, .1); border: 1.5px solid rgba(166, 240, 90, .35); color: var(--lima); transition: transform .15s, background .15s; }
.puesto:hover { transform: translateY(-3px); background: rgba(166, 240, 90, .2); }
.puesto .i { width: clamp(18px, 2.6vw, 28px); height: clamp(18px, 2.6vw, 28px); }
.puesto__cod { font-family: var(--mono); font-size: clamp(9.5px, 1.2vw, 13px); font-weight: 700; color: #e6eef6; }
.puesto--atencion { background: rgba(245, 165, 36, .14); border-color: rgba(245, 165, 36, .6); color: var(--ambar); }
.puesto--falla { background: rgba(229, 72, 77, .16); border-color: rgba(229, 72, 77, .7); color: #ff8a8e; animation: alerta 1.8s ease-in-out infinite; }
@keyframes alerta { 50% { box-shadow: 0 0 0 6px rgba(229, 72, 77, .15); } }
.puesto__n { position: absolute; top: -7px; right: -7px; min-width: 22px; height: 22px; border-radius: 11px; background: var(--ambar); color: #3a2400; font-size: 12px; font-weight: 800; display: grid; place-items: center; padding: 0 6px; }
.puesto--falla .puesto__n { background: var(--rojo); color: #fff; }
.sala__leyenda { display: flex; flex-wrap: wrap; gap: 18px; margin-top: 22px; font-size: 14px; color: #c6d4e2; }
.sala__leyenda span { display: flex; align-items: center; gap: 8px; }
.punto { width: 12px; height: 12px; border-radius: 4px; display: inline-block; }
.punto--ok { background: var(--lima); }
.punto--atencion { background: var(--ambar); }
.punto--falla { background: var(--rojo); }
.sala__nota { margin: 12px 0 0; font-size: 13px; color: #7f95ab; }

/* ---------- Guías ---------- */
.guias-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(290px, 1fr)); gap: 16px; }
.tarjeta-guia { display: flex; flex-direction: column; gap: 6px; text-decoration: none; background: #fff; border-radius: var(--radio); padding: 22px; box-shadow: var(--sombra); transition: transform .15s, box-shadow .15s; border: 1px solid rgba(11, 31, 51, .04); }
.tarjeta-guia:hover { transform: translateY(-3px); box-shadow: 0 2px 4px rgba(11, 31, 51, .06), 0 20px 40px -18px rgba(11, 31, 51, .3); }
.tarjeta-guia__cat { display: inline-flex; gap: 6px; align-items: center; font-size: 12.5px; font-weight: 700; color: var(--verde-osc); text-transform: uppercase; letter-spacing: .05em; margin-bottom: 4px; }
.tarjeta-guia h3 { font-size: 21px; margin: 0; }
.tarjeta-guia p { color: var(--suave); font-size: 15px; margin: 0 0 10px; flex: 1; }
.tarjeta-guia__pie { display: flex; justify-content: space-between; gap: 10px; font-size: 13px; color: var(--suave); border-top: 1px solid var(--linea); padding-top: 12px; }
.tarjeta-guia__pie span { display: inline-flex; gap: 5px; align-items: center; }

.cierre { padding: 0 20px 88px; }
.cierre__in { max-width: 1160px; margin: 0 auto; background: var(--verde); background-image: radial-gradient(circle at 90% 10%, rgba(166, 240, 90, .7), transparent 50%), linear-gradient(135deg, #39a900, #2c8400); color: #fff; border-radius: 28px; padding: clamp(36px, 6vw, 64px); }
.cierre h2 { font-size: clamp(30px, 4.4vw, 50px); max-width: 760px; }
.cierre p { font-size: 18px; color: #eaffd9; max-width: 620px; margin-bottom: 26px; }
.cierre .boton--verde { background: var(--tinta); color: #fff; box-shadow: none; }

/* ---------- Encabezado de páginas internas ---------- */
.encabezado { background: var(--tinta); color: #fff; position: relative; overflow: hidden; }
.encabezado::before { content: ''; position: absolute; inset: 0; background: radial-gradient(50% 90% at 90% 0%, rgba(57, 169, 0, .3), transparent 70%), linear-gradient(rgba(255, 255, 255, .04) 1px, transparent 1px) 0 0 / 40px 40px, linear-gradient(90deg, rgba(255, 255, 255, .04) 1px, transparent 1px) 0 0 / 40px 40px; }
.encabezado__in { position: relative; max-width: 1000px; margin: 0 auto; padding: 52px 20px 56px; }
.encabezado h1 { font-size: clamp(36px, 5.6vw, 60px); font-weight: 740; }
.encabezado p:not(.antetitulo) { color: #c6d4e2; font-size: 17.5px; max-width: 640px; margin: 0; }
.encabezado .meta-guia { display: flex; gap: 16px; margin-top: 16px !important; font-size: 14.5px; }
.meta-guia span { display: inline-flex; gap: 6px; align-items: center; }

.contenedor { max-width: 1000px; margin: 0 auto; padding: 36px 20px 80px; }
.contenedor--ancho { max-width: 1280px; }
.contenedor--angosto { max-width: 560px; }
.contenedor--formulario { max-width: 820px; margin-top: -28px; position: relative; }

/* ---------- Formularios ---------- */
.reporte { display: flex; flex-direction: column; gap: 16px; }
.bloque { border: 0; margin: 0; padding: 24px; background: #fff; border-radius: var(--radio); box-shadow: var(--sombra); min-width: 0; }
.bloque legend { float: left; width: 100%; font-family: var(--display); font-size: 21px; font-weight: 700; margin-bottom: 16px; display: flex; align-items: center; gap: 10px; }
.bloque legend + * { clear: both; }
.bloque legend em, .campo em { font-style: normal; font-weight: 400; color: var(--suave); font-size: .82em; font-family: var(--cuerpo); }
.bloque__n { width: 30px; height: 30px; border-radius: 10px; background: var(--tinta); color: var(--lima); display: inline-grid; place-items: center; font-size: 15px; flex: none; }
.opciones-cat { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.opcion-cat input, .segmentos input, .estados-radio input, .estrellas input { position: absolute; opacity: 0; pointer-events: none; }
.opcion-cat span { display: flex; flex-direction: column; gap: 8px; padding: 14px; border-radius: 14px; border: 1.5px solid var(--linea); cursor: pointer; height: 100%; transition: border-color .15s, background .15s; font-size: 14.5px; line-height: 1.25; }
.opcion-cat .i { width: 26px; height: 26px; color: var(--verde-osc); }
.opcion-cat span:hover { border-color: #b9c6d2; }
.opcion-cat input:checked + span { border-color: var(--verde); background: #f1fbe9; box-shadow: inset 0 0 0 1px var(--verde); }
.opcion-cat input:focus-visible + span, .segmentos input:focus-visible + span { outline: 3px solid var(--lima); outline-offset: 2px; }
.campo { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; font-size: 14.5px; font-weight: 600; }
.campo small { font-weight: 400; color: var(--suave); }
.campo input, .campo select, .campo textarea, select, .fila-equipo input, .en-linea input, .buscar-mini input { width: 100%; font-size: 16px; font-weight: 400; padding: 12px 14px; border-radius: 12px; border: 1.5px solid var(--linea); background: #fff; outline: none; transition: border-color .15s, box-shadow .15s; }
.campo textarea { resize: vertical; min-height: 96px; }
.campo input:focus, .campo select:focus, .campo textarea:focus, select:focus { border-color: var(--verde); box-shadow: 0 0 0 4px rgba(57, 169, 0, .14); }
.dos-columnas { display: grid; grid-template-columns: 1fr 1fr; gap: 0 14px; }
.cuatro-columnas { display: grid; grid-template-columns: repeat(4, 1fr); gap: 0 14px; }
.pregunta p { font-weight: 600; margin-bottom: 8px; font-size: 15px; }
.segmentos { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin-bottom: 18px; }
.segmentos--rol { grid-template-columns: repeat(4, 1fr); }
.segmentos label { position: relative; }
.segmentos span { display: flex; align-items: center; justify-content: center; text-align: center; height: 100%; min-height: 48px; padding: 10px; border-radius: 12px; border: 1.5px solid var(--linea); cursor: pointer; font-size: 14px; font-weight: 600; line-height: 1.25; transition: all .15s; }
.segmentos input:checked + span { background: var(--tinta); border-color: var(--tinta); color: #fff; }
.prioridad-viva { margin: 0; padding: 12px 14px; background: var(--papel); border-radius: 12px; font-size: 14.5px; display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.prioridad-viva span { color: var(--suave); }
.sugerencias { margin-top: 4px; background: #f1fbe9; border: 1.5px solid #cdeeb4; border-radius: 14px; padding: 14px 16px; animation: aparece .3s ease; }
.sugerencias p { margin: 0 0 8px; font-size: 14.5px; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.sugerencias ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.sugerencias a { display: flex; justify-content: space-between; gap: 10px; text-decoration: none; background: #fff; padding: 10px 12px; border-radius: 10px; font-weight: 600; font-size: 14.5px; }
.sugerencias a:hover { box-shadow: inset 0 0 0 1.5px var(--verde); }
.sugerencias a small { color: var(--suave); font-weight: 500; white-space: nowrap; }
@keyframes aparece { from { opacity: 0; transform: translateY(-4px); } }
.foto { display: block; cursor: pointer; position: relative; }
.foto input { position: absolute; opacity: 0; inset: 0; cursor: pointer; }
.foto__caja { display: flex; flex-direction: column; align-items: center; text-align: center; gap: 6px; padding: 26px; border: 2px dashed var(--linea); border-radius: 14px; color: var(--suave); font-size: 14px; }
.foto__caja .i { width: 34px; height: 34px; color: var(--verde-osc); }
.foto__caja b { color: var(--texto); font-size: 15.5px; }
.foto:hover .foto__caja { border-color: var(--verde); }
.foto img { margin-top: 12px; max-height: 220px; border-radius: 12px; }
.consentimiento { display: flex; gap: 12px; align-items: flex-start; font-size: 14.5px; color: var(--suave); padding: 4px 6px; }
.consentimiento input, .check input { width: 20px; height: 20px; accent-color: var(--verde); flex: none; margin-top: 2px; }
.check { display: flex; gap: 8px; align-items: center; font-size: 14.5px; }
.trampa { position: absolute; left: -5000px; }
.alerta { display: flex; gap: 12px; align-items: flex-start; background: #fde4e4; color: #8a1c13; border-radius: 14px; padding: 14px 16px; margin-bottom: 16px; font-size: 15px; }
.alerta ul { margin: 4px 0 0; padding-left: 18px; }
.alerta .i { margin-top: 2px; }
.aviso { max-width: 1240px; margin: 14px auto 0; display: flex; gap: 10px; align-items: center; padding: 12px 16px; border-radius: 12px; font-weight: 600; font-size: 15px; width: calc(100% - 40px); animation: aparece .3s ease; }
.aviso--ok { background: #e9f7df; color: #24590a; }
.aviso--error { background: #fde4e4; color: #8a1c13; }
.nota { color: var(--suave); font-size: 14px; }

/* ---------- Consulta ---------- */
.consulta-grande { margin-top: 10px; }
.consulta-grande__campo { display: flex; align-items: center; background: #fff; border: 2px solid var(--linea); border-radius: 18px; padding: 6px 18px; margin-bottom: 14px; font-family: var(--mono); font-size: clamp(26px, 7vw, 40px); font-weight: 700; }
.consulta-grande__campo:focus-within { border-color: var(--verde); box-shadow: 0 0 0 5px rgba(57, 169, 0, .14); }
.consulta-grande__campo span { color: var(--suave); }
.consulta-grande__campo input { border: 0; outline: 0; width: 100%; font: inherit; text-transform: uppercase; letter-spacing: .08em; padding: 10px 6px; background: none; }
.consulta-grande .nota { margin-top: 16px; text-align: center; }

/* ---------- Caso ---------- */
.encabezado--caso .encabezado__in { padding-bottom: 96px; }
.contenedor--caso { display: grid; grid-template-columns: 420px 1fr; gap: 22px; align-items: start; margin-top: -72px; position: relative; max-width: 1080px; }
.ticket--grande { position: sticky; top: 84px; }
.ticket--grande .ticket__corte::before, .ticket--grande .ticket__corte::after { background: var(--papel); }
.ticket__datos { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding-right: 22px; flex-wrap: wrap; }
.progreso { list-style: none; margin: 0; padding: 20px 22px 8px; display: grid; grid-template-columns: repeat(4, 1fr); position: relative; }
.progreso li { display: flex; flex-direction: column; align-items: center; gap: 8px; font-size: 12.5px; font-weight: 600; color: var(--suave); text-align: center; position: relative; }
.progreso li::before { content: ''; position: absolute; top: 15px; left: -50%; width: 100%; height: 3px; background: var(--linea); z-index: 0; }
.progreso li:first-child::before { display: none; }
.progreso li.hecho::before, .progreso li.actual::before { background: var(--verde); }
.progreso i { width: 32px; height: 32px; border-radius: 50%; display: grid; place-items: center; background: #fff; border: 2.5px solid var(--linea); font-style: normal; font-weight: 700; z-index: 1; color: var(--suave); }
.progreso .hecho i { background: var(--verde); border-color: var(--verde); color: #fff; }
.progreso .actual i { border-color: var(--verde); color: var(--verde-osc); box-shadow: 0 0 0 6px rgba(57, 169, 0, .15); }
.progreso .actual { color: var(--texto); }
.progreso .i { width: 16px; height: 16px; stroke-width: 3; }
.ticket__pie { display: flex; gap: 16px; align-items: center; padding: 14px 22px 22px; font-size: 13.5px; color: var(--suave); }
.ticket__pie img { border-radius: 10px; border: 1px solid var(--linea); padding: 4px; background: #fff; flex: none; }
.ticket__pie p { margin: 0; }
.caso-lado { display: flex; flex-direction: column; gap: 16px; }
.tarjeta { background: #fff; border-radius: var(--radio); padding: 24px; box-shadow: var(--sombra); margin-bottom: 16px; }
.caso-lado .tarjeta, .caso-panel .tarjeta { margin-bottom: 0; }
.tarjeta h2 { font-size: 22px; display: flex; gap: 8px; align-items: center; }
.tarjeta--destacada { box-shadow: inset 0 0 0 2px var(--verde), var(--sombra); }
.tarjeta--ok h2 { color: var(--verde-osc); }
.tarjeta--oscura { background: var(--tinta); color: #fff; }
.tarjeta--oscura p { color: #c6d4e2; }
.tarjeta--nota { background: #eef3f8; box-shadow: none; }
.tarjeta--nota p { margin: 0; color: #3d5368; }
.tarjeta--accion { display: flex; gap: 14px; align-items: flex-start; text-decoration: none; background: #f1fbe9; box-shadow: inset 0 0 0 1.5px #cdeeb4; }
.tarjeta--accion .i { width: 26px; height: 26px; color: var(--verde-osc); }
.tarjeta--accion b { display: block; }
.tarjeta--accion small { color: var(--suave); }
.solucion { background: var(--papel); border-radius: 12px; padding: 12px 14px; font-size: 15px; }
.calificar p { font-weight: 600; margin-bottom: 6px; }
.estrellas { display: inline-flex; flex-direction: row-reverse; gap: 4px; margin-bottom: 14px; }
.estrellas label { cursor: pointer; color: #d5d9de; transition: transform .1s; }
.estrellas label .i { width: 38px; height: 38px; fill: currentColor; stroke-width: 1.2; }
.estrellas label:hover, .estrellas label:hover ~ label, .estrellas input:checked ~ label { color: var(--ambar); }
.estrellas label:active { transform: scale(.9); }
.estrellas input:focus-visible + label { outline: 3px solid var(--lima); border-radius: 8px; }
.reabrir { margin-top: 10px; }
.estrellas-fijas { display: flex; gap: 4px; color: #d5d9de; }
.estrellas-fijas .i { width: 26px; height: 26px; fill: currentColor; stroke-width: 1; }
.estrellas-fijas .llena { color: var(--ambar); }
.estrellitas { color: var(--ambar); letter-spacing: 2px; }
.linea { list-style: none; margin: 0; padding: 0 0 0 22px; position: relative; }
.linea::before { content: ''; position: absolute; left: 6px; top: 6px; bottom: 6px; width: 2px; background: var(--linea); }
.linea__item { position: relative; padding-bottom: 18px; }
.linea__item::before { content: ''; position: absolute; left: -21px; top: 5px; width: 12px; height: 12px; border-radius: 50%; background: #fff; border: 2.5px solid var(--gris); }
.linea__item--estado::before { border-color: var(--verde); background: var(--verde); }
.linea__item--nota::before { border-color: var(--azul); }
.linea__item--interna { opacity: .8; }
.linea__item--interna p { background: #fff7e6; border-radius: 8px; padding: 6px 10px; }
.linea__item time { font-size: 12.5px; color: var(--suave); font-weight: 600; }
.linea__item p { margin: 2px 0 0; font-size: 15px; }
.linea__item small { color: var(--suave); font-size: 13px; }
.lista-guias { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.lista-guias a { display: flex; gap: 10px; align-items: center; padding: 10px 12px; border-radius: 10px; background: var(--papel); text-decoration: none; font-weight: 600; font-size: 15px; }
.lista-guias a:hover { background: #ebe8e0; }
.lista-guias .i { color: var(--verde-osc); }
.tarjeta--oscura .lista-guias a { background: rgba(255, 255, 255, .08); }

/* ---------- Guía ---------- */
.filtros { display: flex; gap: 8px; overflow-x: auto; padding-bottom: 6px; margin-bottom: 22px; scrollbar-width: thin; }
.filtros a { display: inline-flex; gap: 6px; align-items: center; white-space: nowrap; text-decoration: none; padding: 9px 14px; border-radius: 999px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--linea); font-size: 14px; font-weight: 600; }
.filtros a.activo { background: var(--tinta); color: #fff; box-shadow: none; }
.resultado { color: var(--suave); }
.vacio { text-align: center; padding: 56px 20px; }
.vacio > .i { width: 48px; height: 48px; margin: 0 auto 14px; color: var(--suave); }
.vacio--error > .i { color: var(--rojo); }
.vacio h1, .vacio h2 { font-size: 30px; }
.contenedor--guia { display: grid; grid-template-columns: 1fr 300px; gap: 28px; align-items: start; }
.contenedor--guia aside { position: sticky; top: 84px; }
.pasos-guia { list-style: none; margin: 0 0 28px; padding: 0; counter-reset: paso; display: grid; gap: 12px; }
.pasos-guia .paso { counter-increment: paso; display: flex; gap: 16px; align-items: flex-start; background: #fff; border-radius: 16px; padding: 18px 20px; box-shadow: var(--sombra); }
.pasos-guia .paso::before { content: counter(paso); flex: none; width: 36px; height: 36px; border-radius: 12px; background: var(--tinta); color: var(--lima); font-family: var(--display); font-weight: 800; font-size: 18px; display: grid; place-items: center; }
.pasos-guia p { margin: 6px 0 0; font-size: 16.5px; }
.pasos-guia .consejo { display: flex; gap: 12px; align-items: flex-start; background: #fff6e2; color: #6b4300; border-radius: 16px; padding: 16px 20px; }
.pasos-guia .consejo .i { width: 24px; height: 24px; color: var(--ambar); margin-top: 2px; }
.pasos-guia .consejo p { margin: 0; font-weight: 500; }
.voto { background: #fff; border-radius: var(--radio); padding: 24px; box-shadow: var(--sombra); }
.voto form { display: flex; flex-wrap: wrap; gap: 10px; }
.voto > p { margin: 0; font-weight: 600; color: var(--verde-osc); display: flex; gap: 8px; align-items: center; }

/* ---------- Proyecto ---------- */
.proyecto-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; margin-bottom: 16px; }
.proyecto-grid .tarjeta { margin: 0; }
.lista-check { list-style: none; padding: 0; margin: 0; display: grid; gap: 8px; }
.lista-check li { padding-left: 26px; position: relative; font-size: 15px; }
.lista-check li::before { content: '✓'; position: absolute; left: 0; color: var(--verde); font-weight: 800; }
.equipo { display: grid; grid-template-columns: 1fr 1fr; gap: 32px; background: var(--tinta); color: #fff; border-radius: 24px; padding: clamp(24px, 4vw, 44px); margin-bottom: 16px; }
.equipo h2 { font-size: 34px; }
.equipo__nombres { list-style: none; padding: 0; margin: 0; display: grid; gap: 10px; }
.equipo__nombres li { display: flex; gap: 12px; align-items: center; font-size: 17px; font-weight: 600; }
.equipo__datos { margin: 0; display: grid; gap: 14px; align-content: center; }
.equipo__datos dt { font-size: 12px; text-transform: uppercase; letter-spacing: .1em; color: var(--lima); font-weight: 700; }
.equipo__datos dd { margin: 2px 0 0; color: #c6d4e2; }
.avatar { width: 30px; height: 30px; border-radius: 50%; background: var(--verde); color: #fff; font-size: 12px; font-weight: 800; display: inline-grid; place-items: center; flex: none; letter-spacing: 0; }
.avatar--grande { width: 42px; height: 42px; font-size: 15px; }
.texto-legal h2 { font-size: 22px; margin-top: 28px; }
.texto-legal p { color: #3d5368; }

/* ---------- Panel ---------- */
.panel-cab { display: flex; justify-content: space-between; align-items: end; gap: 20px; flex-wrap: wrap; margin-bottom: 20px; }
.panel-cab h1 { font-size: clamp(30px, 4vw, 42px); margin: 0; }
.panel-cab p:not(.antetitulo) { color: var(--suave); margin: 6px 0 0; }
.kpis { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.kpi { background: #fff; border-radius: 14px; padding: 10px 16px; box-shadow: var(--sombra); line-height: 1.15; }
.kpi b { font-family: var(--display); font-size: 24px; display: block; }
.kpi span { font-size: 12.5px; color: var(--suave); }
.filtros-panel { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 20px; }
.filtros-panel select { width: auto; padding: 9px 12px; font-size: 14.5px; }
.buscar-mini { position: relative; flex: 1 1 220px; max-width: 340px; }
.buscar-mini .i { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--suave); }
.buscar-mini input { padding: 9px 12px 9px 38px; font-size: 14.5px; }
.kanban { display: grid; grid-template-columns: repeat(4, minmax(240px, 1fr)); gap: 14px; overflow-x: auto; padding-bottom: 10px; margin-bottom: 24px; align-items: start; }
.kanban__col { background: #ebe8e1; border-radius: 18px; padding: 12px; min-height: 160px; }
.kanban__col h2 { font-size: 15px; font-family: var(--cuerpo); letter-spacing: 0; font-weight: 700; display: flex; align-items: center; gap: 8px; padding: 4px 6px 10px; margin: 0; }
.kanban__col h2 i { width: 10px; height: 10px; border-radius: 50%; background: var(--gris); }
.kanban__col--azul h2 i { background: var(--azul); }
.kanban__col--ambar h2 i { background: var(--ambar); }
.kanban__col--violeta h2 i { background: var(--violeta); }
.kanban__col--verde h2 i { background: var(--verde); }
.kanban__col h2 span { margin-left: auto; background: #fff; border-radius: 999px; padding: 1px 9px; font-size: 13px; }
.kanban__vacio { text-align: center; color: #98a4b0; font-size: 14px; padding: 20px 0; margin: 0; }
.caso-card { display: flex; flex-direction: column; gap: 8px; background: #fff; border-radius: 14px; padding: 13px 14px; margin-bottom: 10px; text-decoration: none; box-shadow: 0 1px 2px rgba(11, 31, 51, .08); border-left: 4px solid var(--linea); transition: transform .12s, box-shadow .12s; }
.caso-card:hover { transform: translateY(-2px); box-shadow: 0 10px 24px -14px rgba(11, 31, 51, .45); }
.prioridad--critica { border-left-color: var(--rojo); }
.prioridad--alta { border-left-color: var(--ambar); }
.prioridad--media { border-left-color: var(--azul); }
.prioridad--baja { border-left-color: var(--verde); }
.caso-card__top { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.caso-card__top code { font-weight: 700; font-size: 13.5px; }
.caso-card__desc { font-size: 14.5px; line-height: 1.4; }
.caso-card__meta { display: flex; gap: 10px; align-items: center; font-size: 12.5px; color: var(--suave); flex-wrap: wrap; }
.caso-card__meta > span:not(.avatar) { display: inline-flex; gap: 4px; align-items: center; }
.caso-card__meta .avatar { margin-left: auto; width: 26px; height: 26px; font-size: 11px; }
.sin-asignar { margin-left: auto; font-style: italic; }
.tabla-scroll { overflow-x: auto; }
.tabla { width: 100%; border-collapse: collapse; font-size: 14.5px; }
.tabla th { text-align: left; font-size: 12.5px; text-transform: uppercase; letter-spacing: .06em; color: var(--suave); padding: 10px; border-bottom: 1.5px solid var(--linea); white-space: nowrap; }
.tabla td { padding: 10px; border-bottom: 1px solid #efece5; vertical-align: middle; }
.tabla td .avatar { width: 26px; height: 26px; font-size: 11px; margin-right: 6px; }
.tabla tr.inactivo td { color: #98a4b0; }
.migas { font-size: 14px; color: var(--suave); margin-bottom: 14px; }
.migas a { color: var(--verde-osc); font-weight: 600; text-decoration: none; }
.caso-panel { display: grid; grid-template-columns: 1fr 360px; gap: 18px; align-items: start; }
.caso-panel__principal, .caso-panel__lado { display: flex; flex-direction: column; gap: 16px; }
.caso-panel__cab { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.codigo-grande { font-size: 26px; font-weight: 800; margin-right: 6px; letter-spacing: .04em; }
.caso-panel__desc { font-size: 19px; line-height: 1.45; font-weight: 500; }
.ficha { margin: 0; display: grid; gap: 0; border-top: 1px solid var(--linea); }
.ficha div { display: grid; grid-template-columns: 170px 1fr; gap: 12px; padding: 10px 0; border-bottom: 1px solid #efece5; font-size: 15px; }
.ficha dt { color: var(--suave); font-weight: 600; font-size: 14px; }
.ficha dd { margin: 0; }
.caso-foto { margin-top: 16px; border-radius: 14px; max-height: 360px; }
.estados-radio { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 14px; }
.estados-radio label { position: relative; cursor: pointer; }
.estados-radio .chip { padding: 8px 12px; font-size: 13.5px; opacity: .55; transition: opacity .15s, box-shadow .15s; }
.estados-radio input:checked + .chip { opacity: 1; box-shadow: 0 0 0 2px currentColor; }
.estados-radio input:focus-visible + .chip { outline: 3px solid var(--lima); }
.fila-acciones { display: flex; gap: 10px; align-items: center; justify-content: space-between; flex-wrap: wrap; margin-top: 10px; }
.caso-panel__lado select { margin-bottom: 4px; }
.nota-form { margin-top: 8px; border-top: 1px solid var(--linea); padding-top: 16px; }
.kpi-grid { display: grid; grid-template-columns: repeat(5, 1fr); gap: 14px; margin-bottom: 18px; }
.kpi-tarjeta { background: #fff; border-radius: var(--radio); padding: 20px; box-shadow: var(--sombra); display: flex; flex-direction: column; gap: 2px; }
.kpi-tarjeta .i { width: 26px; height: 26px; color: var(--verde); margin-bottom: 10px; }
.kpi-tarjeta b { font-family: var(--display); font-size: 36px; line-height: 1; letter-spacing: -.02em; }
.kpi-tarjeta span { font-size: 14px; color: var(--texto); font-weight: 600; }
.kpi-tarjeta small { font-size: 12.5px; color: var(--suave); }
.graficas { display: grid; grid-template-columns: repeat(2, 1fr); gap: 16px; margin-bottom: 16px; }
.graficas .tarjeta { margin: 0; }
.grafica--ancha { grid-column: 1 / -1; }
.grafica canvas { width: 100% !important; }
.sala-panel { padding: clamp(18px, 3vw, 32px); }
.sala-confirmar { margin-top: 18px; display: flex; gap: 14px; align-items: center; flex-wrap: wrap; justify-content: space-between; border-top: 1px solid rgba(255, 255, 255, .12); padding-top: 16px; }
.sala-confirmar p { margin: 0; font-size: 14.5px; }
.sala-confirmar .boton { background: var(--lima); color: var(--tinta); }
.fila-equipo { display: grid; grid-template-columns: 90px 160px 1fr 70px 70px 70px auto; gap: 8px; align-items: center; }
.fila-equipo input, .fila-equipo select { padding: 8px 10px; font-size: 14px; }
.fila-equipo--nueva { grid-template-columns: 90px 160px 1fr 70px 70px auto; margin-top: 10px; }
.tabla--equipos td[colspan] { padding: 6px 0; }
.en-linea { display: flex; gap: 6px; }
.en-linea input { padding: 7px 10px; font-size: 14px; min-width: 150px; }
.etiquetas { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.etiqueta { display: flex; gap: 12px; align-items: center; border: 1.5px dashed #b9c6d2; border-radius: 14px; padding: 12px; background: #fff; break-inside: avoid; }
.etiqueta__qr { width: 96px; flex: none; }
.etiqueta__qr svg { width: 96px; height: 96px; }
.etiqueta__txt { display: flex; flex-direction: column; line-height: 1.2; }
.etiqueta__txt small { font-size: 12px; color: var(--suave); }
.etiqueta__txt b { font-family: var(--mono); font-size: 26px; color: var(--tinta); }
.etiqueta__txt span { font-size: 13px; font-weight: 700; color: var(--verde-osc); }
.etiqueta__txt em { font-style: normal; font-size: 11px; color: var(--suave); margin-top: 6px; }
.entrar h1 { font-size: 30px; display: flex; gap: 10px; align-items: center; }
.entrar h1 .i { color: var(--verde); }

/* ---------- Pie ---------- */
.pie { background: #081726; color: #9fb3c8; font-size: 14px; }
.pie__in { max-width: 1200px; margin: 0 auto; padding: 36px 20px 44px; display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap; }
.pie__marca b { color: #fff; font-family: var(--display); font-size: 18px; }
.pie__marca p { margin: 4px 0 0; }
.pie__nav { display: flex; flex-wrap: wrap; gap: 6px 18px; align-content: flex-start; }
.pie__nav a { text-decoration: none; }
.pie__nav a:hover { color: #fff; }
.pie__equipo { opacity: .7; }

/* ---------- Responsive ---------- */
@media (max-width: 1100px) {
  .kpi-grid { grid-template-columns: repeat(3, 1fr); }
  .caso-panel { grid-template-columns: 1fr; }
}
@media (max-width: 900px) {
  .hero__in { grid-template-columns: 1fr; padding: 44px 20px 56px; gap: 24px; }
  .hero__visual { min-height: 330px; }
  .pasos { grid-template-columns: 1fr 1fr; }
  .contenedor--caso { grid-template-columns: 1fr; }
  .ticket--grande { position: static; }
  .contenedor--guia { grid-template-columns: 1fr; }
  .contenedor--guia aside { position: static; }
  .proyecto-grid, .equipo { grid-template-columns: 1fr; }
  .cifras__in { grid-template-columns: 1fr 1fr; }
  .cifra:nth-child(3) { border-left: 0; padding-left: 0; }
  .graficas { grid-template-columns: 1fr; }
  .etiquetas { grid-template-columns: repeat(2, 1fr); }
  .fila-equipo, .fila-equipo--nueva { grid-template-columns: 1fr 1fr 1fr; }
  .cuatro-columnas { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 760px) {
  .barra__menu { display: block; }
  .nav { position: absolute; top: 100%; left: 0; right: 0; flex-direction: column; align-items: stretch; background: var(--tinta); padding: 10px 14px 18px; border-bottom: 1px solid rgba(255, 255, 255, .1); display: none; }
  .nav.abierto { display: flex; }
  .nav a { padding: 12px 14px; font-size: 16px; }
  .nav a.boton { margin: 8px 0 0; }
  .nav__salir button { padding: 12px 14px; }
}
@media (max-width: 640px) {
  .hero__titulo { font-size: clamp(46px, 14vw, 64px); }
  .buscador button { padding: 12px 14px; font-size: 14.5px; }
  .hero__acciones { flex-direction: column; align-items: stretch; }
  .consulta-rapida input { flex: 1; width: auto; }
  .flotante--a { right: 0; top: 0; }
  .flotante--b { left: 0; bottom: 0; }
  .seccion { padding: 60px 20px; }
  .pasos { grid-template-columns: 1fr; }
  .dos-columnas, .cuatro-columnas { grid-template-columns: 1fr; }
  .segmentos { grid-template-columns: 1fr; }
  .segmentos--rol { grid-template-columns: 1fr 1fr; }
  .opciones-cat { grid-template-columns: 1fr 1fr; }
  .bloque { padding: 18px; }
  .sala__grid { gap: 6px; }
  .puesto { border-radius: 9px; aspect-ratio: .95; }
  .puesto__n { min-width: 18px; height: 18px; font-size: 10.5px; top: -6px; right: -6px; }
  .kpi-grid { grid-template-columns: 1fr 1fr; }
  .ficha div { grid-template-columns: 1fr; gap: 2px; }
  .etiquetas { grid-template-columns: 1fr; }
  .seccion__cab--fila { flex-direction: column; align-items: flex-start; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
  .ticket__pasos i::after { transform: scaleX(1); }
  .ticket__pasos .p3 i::after { transform: scaleX(0); }
}
@media print {
  .barra, .pie, .no-imprimir, .franja-demo, .aviso { display: none !important; }
  body { background: #fff; }
  .contenedor { padding: 0; max-width: none; }
  .etiquetas { grid-template-columns: repeat(3, 1fr); gap: 4mm; }
  .etiqueta { border-color: #999; }
}
.grafica__lienzo { position: relative; height: 260px; }
.grafica--ancha .grafica__lienzo { height: 240px; }
.sala { max-width: 860px; margin: 0 auto; }
.puesto { aspect-ratio: 1.35; }
.hero__texto, .hero__visual { min-width: 0; }
@media (max-width: 900px) { .hero__in { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 640px) { .hero__visual { min-height: 300px; } .ticket--hero { width: 88%; } .buscador input { font-size: 16px; } }
.chip--en-ticket { margin-top: 8px; }
.chip--en-ticket { display: flex; width: fit-content; }

/* ---------- Administración ---------- */
.admin-grid { display: grid; grid-template-columns: 1fr 380px; gap: 18px; align-items: start; }
.admin-grid .tarjeta { margin-bottom: 0; }
.admin-lado { display: flex; flex-direction: column; gap: 18px; }
.persona { display: flex; gap: 10px; align-items: center; }
.persona b { display: block; font-size: 14.5px; }
.persona small { color: var(--suave); font-size: 12.5px; }
.tabla--usuarios td { vertical-align: middle; }
.tabla--usuarios select { padding: 7px 10px; font-size: 14px; width: auto; }
.acciones-usuario { display: flex; gap: 8px; align-items: flex-start; flex-wrap: wrap; }
.desplegable summary { list-style: none; cursor: pointer; }
.desplegable summary::-webkit-details-marker { display: none; }
.desplegable[open] summary { background: var(--tinta); color: #fff; }
.desplegable__panel { display: grid; gap: 6px; margin-top: 8px; min-width: 200px; }
.desplegable__panel input { padding: 8px 10px; font-size: 14px; border: 1.5px solid var(--linea); border-radius: 10px; }
.nuevo-usuario { border-top: 1px solid var(--linea); margin-top: 18px; padding-top: 18px; }
.nuevo-usuario h3 { font-size: 19px; }
.segmentos--dos { grid-template-columns: 1fr 1fr; max-width: 420px; }
.cifras-admin { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin: 0 0 16px; }
.cifras-admin div { background: var(--papel); border-radius: 12px; padding: 10px 12px; }
.cifras-admin dt { font-size: 12.5px; color: var(--suave); }
.cifras-admin dd { margin: 0; font-family: var(--display); font-size: 26px; font-weight: 700; }
.zona-peligro { box-shadow: inset 0 0 0 2px #f3b4b6, var(--sombra); }
.zona-peligro h2 { color: #b42318; }
.zona-peligro .check { align-items: flex-start; margin-bottom: 10px; }
.zona-peligro .check small { display: block; color: var(--suave); }
.zona-peligro__sub { font-weight: 700; margin: 6px 0 8px; }
.boton--peligro { background: var(--rojo); color: #fff; }
.boton--peligro:hover { background: #c9383d; }
@media (max-width: 1000px) { .admin-grid { grid-template-columns: 1fr; } }
.acciones-usuario { flex-wrap: nowrap; } .acciones-usuario form { margin: 0; }
.nav__entrar { display: inline-flex !important; gap: 6px; align-items: center; }